Access to Government by stake holders
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Access to Government by stake holders.

Definition of stakeholder :
1.       Any group or individual who can affect or is affected by the achievement of the organization's objectives                Freeman, R. E.

2.       Any person group or organization that can place a claim on the organization's attention, resources, or output, or is affected by that output                Bryson, J.

3.       Those individuals or groups who depend on the organization to fulfill their own goals and on whom, in turn, the organization depends    Johnson, G and Scholes, K.

4.       A stakeholder is an individual or a group that claims to have one or more stakes in an organization. Stakeholders may affect the organization and, in turn be affected by the organization's actions, policies, practices and decisions.                Carroll, A and Buchholtz, A.

5.       A person, group, or organization that has direct or indirect stake in an organization because it can affect or be affected by the organization's actions, objectives, and policies.  Business Dictionary
Stakeholder involvement is any process that involves the public in problem solving or decision making and uses public input to make better decisions. Stakeholder involvement aims actively to increase attention to and inclusion of the interests of those who are usually marginalized or poor people. In fact it is widely felt that there is a need to define more clearly and adapt key terms to promote stakeholder involvement in governance.

Stakeholder involvement: Key Constituents

We may have to define factors such as:
• Level of stakeholder involvement;
• Process of stakeholder involvement, including who initiated the process and who participated at each stage;
• The communication medium or platform for stakeholder involvement;
• The role of facilitation and consultation;
• Institutionalization of stakeholder participation for effective and responsive service delivery (Sixth Central Pay Commission, 2008).
• The role of Information and Communication Technology (Libor Jansky & Juhal I. Uitto , 2005).
These various characterizations should be scrutinized in adapting a definition of stakeholder involvement that is pertinent to good governance. The result should clearly describe how stakeholder involvement fits into governance at local, national and international levels. The stakeholder participation and involvement should be institutionalized to ensure integration into the governance process.
 
Indicators of successful stakeholder involvement

Monitoring and evaluation indicators are frequently used to measure the progress and impact of participation in ICT enabled governance. Such indicators of success are also needed to track the success of stakeholder involvement as it contributes to societal goal of “good governance”. Specific stakeholder involvement indicators should measure progress and adherence to a stakeholder involvement vison, plan and its impact. Transparent monitoring of indicators can also enhance stakeholder involvement; increase the accountability of authorities leading to a better performance and compliance with agreed norms.

 Multiple Assessors including stakeholder evaluation is also an important stage increasing the reliability and dependability of the evaluation process. The participation of stakeholders in the design and their institutional integration into the evaluation framework is necessary for effective stakeholder satisfaction and feedback (Sixth Central Pay Commission, 2008). “Transparent, participatory and accountable governance is an essential foundation for sustainable development” (Libor Jansky & Juhal I. Uitto, 2005).
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